How kling-4.ai collects, uses, shares, and protects data for the Kling 4.0 AI video generator.
2026/07/09
This Privacy Policy explains how kling-4.ai ("we," "us," or "our") collects, uses, shares, and protects information when you use our website, AI video generator, accounts, APIs, billing features, emails, and related services (the "Service").
kling-4.ai is an independent platform and is not affiliated with, sponsored by, or endorsed by Kuaishou Technology or the official Kling AI product.
By using the Service, you agree that we may process your information as described in this Privacy Policy.
We collect information in the following categories.
When you create an account, sign in, contact support, or subscribe to updates, we may collect your name, email address, login method, profile details, support messages, and communication preferences.
We use authentication systems to manage sessions, login security, password reset flows, OAuth sign-ins, account linking, API keys, and related security events. OAuth providers may send us basic profile information according to your settings with that provider.
When you use AI video features, we may process prompts, negative prompts, uploaded images, reference materials, generation settings, model selections, task status, generated videos, previews, thumbnails, metadata, error logs, and related moderation signals.
Do not submit sensitive personal information, confidential business information, or content you are not allowed to use.
We may collect IP address, browser type, device type, operating system, language, referring pages, pages viewed, actions taken, timestamps, session identifiers, approximate location derived from IP address, and diagnostic logs.
If you purchase credits, a subscription, or another paid feature, payment details are processed by our payment providers. We may receive billing status, plan, invoice, transaction identifiers, tax-related information, customer identifiers, and the last few digits or brand of a payment method where provided by the payment processor. We do not intentionally store full payment card numbers.
We may use cookies, local storage, pixels, and similar technologies to keep you signed in, remember preferences, secure the Service, measure performance, understand usage, and support checkout or attribution flows.
We use information to:
To generate videos, we may send prompts, uploaded materials, generation settings, and related metadata to AI model providers or infrastructure providers. These providers process the data to return generated Output and may process it according to their own terms, policies, retention rules, and safety requirements.
We do not intentionally publish your private prompts, uploaded files, or generated videos unless you choose to share them, make them public, request support that requires review, or we need to act for safety, security, legal compliance, or enforcement.
Where privacy laws require a legal basis, we process personal information based on one or more of the following:
We may share information with:
We do not sell personal information in the ordinary sense of exchanging it for money. Some privacy laws define "sale" or "sharing" broadly, including certain advertising or analytics cookies. If those tools are enabled, you may have opt-out rights under applicable law.
We keep personal information only as long as reasonably necessary for the purposes described in this Privacy Policy, including providing the Service, maintaining accounts and billing records, resolving disputes, enforcing terms, preventing abuse, and complying with legal obligations.
Generation data may be retained for product functionality, user history, safety review, debugging, billing verification, and abuse prevention. We may delete or anonymize data when it is no longer needed, but backup copies and logs may remain for a limited period.
We use technical and organizational measures designed to protect information, including access controls, encryption in transit where appropriate, authentication safeguards, monitoring, and provider security controls.
No internet service is completely secure. You are responsible for keeping your password, login session, API keys, and devices secure.
Depending on where you live, you may have rights to access, correct, delete, export, restrict, or object to certain processing of your personal information.
You can:
We may need to verify your identity before responding to privacy requests. Some requests may be limited by law, security needs, billing requirements, fraud prevention, backup retention, or technical constraints.
If applicable, you may have rights under GDPR-style laws, including access, correction, deletion, portability, restriction, objection, and the right to lodge a complaint with a supervisory authority.
If applicable, you may have rights to know, access, correct, delete, or opt out of certain uses of personal information. We will not discriminate against you for exercising privacy rights.
We operate online and may process information in countries other than where you live. Those countries may have data protection laws different from your country. When required, we use appropriate safeguards for international transfers.
The Service is not directed to children under 13 or the minimum age required by local law. We do not knowingly collect personal information from children below that age. If you believe a child has provided personal information to us, contact us so we can take appropriate action.
The Service may link to third-party websites, model providers, payment processors, OAuth providers, storage services, social platforms, or customer support tools. Their privacy practices are governed by their own policies, not this Privacy Policy.
Some browsers send "Do Not Track" signals. Because there is no consistent industry standard for responding to those signals, we do not currently respond to them in a uniform way.
We may update this Privacy Policy from time to time. When we make material changes, we will update the date on this page and may provide additional notice where appropriate. Your continued use of the Service after the updated policy becomes effective means you acknowledge the updated policy.
Questions or privacy requests can be sent to support@kling-4.ai or through our contact page.